Sanona Privacy Policy and Website Use

First of all, thank you for visiting sanona.com, your main source of Hindi films for online viewing. The use of our streaming film service is dependent on your agreeing to our Terms of Use, but in the meantime we need to tell you more information about what data we collect and how we use that data. We also need to tell you a few things about what you can and can’t do with our website (which we may update from time to time so please check periodically).

What data do we collect?

If you are a casual visitor to this website and have not yet signed up to receive our streaming film service, then we will only collect the following types of data:

  • Your IP address and date and time of your visit, together with details of what pages you viewed.
  • Some technical information which helps us make sure that our website works properly, such as the type of browser and device you are using and the operating system.
If you have signed up for one of our services then we will collect at least the following information:
  • your name, address and other identifying information,
  • your date of birth,
  • films and other content you have viewed or accessed,
  • information you provide about what you are interested in,
  • information you have provided as part of using any of our services, and
  • ratings and comments you make about individual movies (if you provide them).

How do we know who you are (cookies)?

By using your browser to place small identifying files on your computer (commonly known as “cookies”) we are able to identify you when you return to our website. This allows us to keep a track of visitors and, if you are a registered user, can help speed up and simplify logging into our website.

How do we use that data?

The information we collect from casual visitors to our website is only used for statistical purposes, so that we can, for example, track how many people visit our website and identify the popular pages. We use this information for such things as ensuring that our web servers are capable of meeting demand and also putting up more content for popular subjects. This is so that we can provide a bigger and better service to you.

For everyone else there is a minimum amount of information which we must have if we are to provide the service to you, such as your name, your billing details, and your login details. We also need to make sure that nobody misuses your account, so we keep a certain amount of security-related information. To bill you properly we need to keep a record of what you access and when, together with the cost of this. With this information we can not only tell you what you have accessed but also bill you. At the moment our billing is handled by PayPal.

We do provide a range of other services, such as the ability to categorise and display films which meet your preferences. In time we will add other services. These are optional. You don’t have to use them but if you do then we will keep a record of your answers. An example is where you want to see movies and articles about your favourite Bollywood star.

Who do we give that data to?

Usually, only to you. We do not share information which could identify you with anyone EXCEPT where you have specifically requested this or it is required as part of the services we provide. That means we do not sell your information nor do we share it with anyone. We will, though, provide information which we are required by law to disclose.

What we will do is use everyone’s information in an anonymised non-attributable form. An example may be where a film distributor wants to know how many people have viewed a new film, when and where. Film companies like to know (just as we do) who wants to watch what kind of film so that we can offer it to you.

We will not sell a list of e-mail addresses or other contact information to anyone but we may ourselves make information provided by third parties to you, particularly where you have indicated a willingness to receive this.

To help us administer the website and to provide the services to you we do make some data available to third parties, as follows:

  • Google Analytics - to provide website traffic information. Your IP address and other non- personal information is collected and analysed by Google Analytics.
  • Neteffekt – but only for distributing emails from us to you and for managing our communications with our customers generally.
  • Paypal - to process your payments.
If you decide to link your account to Facebook then we will pass and may receive certain information to and from Facebook (who you are, your contact details, an identifier (your login ID) and your preferences). Please note though that once you link to Facebook your data will be made available to Facebook and the wider Facebook community and friends depending on your Facebook settings. How Facebook uses your information is something you need to determine with Facebook. Once your information goes to Facebook we cannot control it any longer.

What do you have to do?

Until you sign up for our services, nothing. Please feel free to browse our website. If you do want to use our services then you will need to provide information about yourself (see above) and you will have to agree to our terms of use.

Can I delete my data?

Yes, or at least most of your data. There is information which we do not need to keep, so we are happy to delete this if you ask us to. After a period of time we may automatically delete this information anyway for inactive accounts. However, there is some information which we will keep in case there is every a query about a bill or an amount you have paid, such as your name and address and billing information/details.

Data protection and security

We are based in the UK so we are governed by EU and UK data protection and privacy legislation. Not only are we therefore required to implement various safeguards we do so as a matter of good business practice and because we value the privacy of our customers.

What can you use this website for?

Your personal non-commercial use only. The material on this website is owned by us or other third parties and your right to use that material is strictly limited. You may not copy, adapt, re-use or otherwise link to or access any material on this website. We do not agree to any form of linking (other than your personal list of favourites/websites you visit) to this site nor any form of "scraping" or re-use. We also assert our rights to the "Sanona" brand.

Are we liable?

As a paying member our liability (and yours for that matter) is covered in our Terms of Use; but for everyone else please note that we do not assume any liability for the content of this website, postings and information provided by third parties and your use of this website (except to the extent we cannot exclude or limit our liability by law). We do not moderate or edit any information but we do reserve the right to remove any postings or information which we deem to be illegal, inappropriate or offensive.

Complaints and queries

Please contact us if you wish to bring anything to our attention or want further information.

Sanona Ltd is a company registered in the United Kingdom under company number 7699848. Our VAT number is 136 9084 94.

Last updated: 04 May 2012